Lazada, one of the online shopping site in the Philippines, is giving more Pinoys a quicker and more satisfying online shopping experience with its Lazada Promise. This new system guarantees that any participating product with the Lazada Promise seal will be sent out within 24 hours on weekdays and 48 hours on weekends from the time of the order.


  • Only products with the Lazada Promise seal are eligible.
  • Eligible products will be dispatched via 2GO or LBC within 24 hours (Mon-Fri) to 48 hours (Sat-Sun) of placing your order.
  • You will receive SMS and email notification upon dispatch of your order. You may track your order real-time at

With its real-time tracking feature, shoppers will receive SMS, email notifications and updates on their order status. Lazada will be giving a P500 voucher to customers whose orders have not been dispatched within 24-48 hours starting February 18th. Should they happen to miss their dispatch guarantee, please contact Lazada Customer Service at  However, if Lazada contact you to verify your credit card or address, your order will be excluded from the Lazada Promise.

Since Lazada is offering a wide array of products from shoes, personal care, apparel, appliances, electronics and books, I decided to try it out and check if they are true to their promise.

I checked some top brands featured in the site like Samsung, Sony, Nikon, The Body Shop, Nike, Enfant and Sephora. But I preferred to order the following:

  • Orly Nail Polish 18ml (Haute Red)
  • Wet n Wild MegaLast Lip Color (Smokin’ Hot Pink)
  • Nature Republic By Flower Primer 35g
  • Wet n Wild Mega Eyes Crème Eyeliner (Black)
  • Wet n Wild Natural Blend Lip Shimmer (Tart)

I placed my order yesterday, March 13 around 10am, and I received my items, March 14 9:30 am! Impressive!

More than just reliability, convenience and variety, Lazada shoppers are assured of quick action on their orders as soon as they are placed and paid for.

For shopping fixes that need to be satisfied fast is waiting for you. Don’t forget to look for the Lazada Promise seal!

Mommy Iris

I'm a lifestyle and mommy blogger from the Philippines. Pinay Ads was created to share bits and pieces of my life and my family. I have a wide array of interests that include entertainment, movies, music, gadgets, traveling, food, baking, and more. So, I hope you’ll stick around and enjoy reading!

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